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Marlow

Gift box

Send it frozen

A box of small-batch dessert, packed in dry ice, delivered on a day you pick, with a card written out by whoever packed it. No prices anywhere inside, and a message to them on the morning it lands so nobody comes home to a warm parcel on a step.

A woman in a green jacket holding a pale cream lolly out towards the camera.
The Dozen — churned Monday, packed Tuesday evening, in a freezer somewhere else by Wednesday afternoon.
  • No prices in the boxNot on the sleeve, not on the paperwork.
  • A date you chooseAny working day up to eight weeks out.
  • They are told, not youA message on the morning it lands.
  • Written by handBy whoever packed it, on the card in the lid.

Three sizes

Prices in EUR, including VAT and including delivery. What goes inside is decided by the churn that week rather than by a picker, which is the only way to promise the box is days old rather than weeks.

  • The Half Dozen

    38 EURSix pieces

    Two people, one evening

    The small one, and the one we send most often to a neighbour or a colleague. Four lollies and two mochi, chosen from whatever came out of the churn that week, which is the only way to guarantee the box is a few days old rather than a few weeks.

    • Four lollies, two mochi
    • Wool liner and dry ice
    • Hand-written card
    • A date of your choosing
  • The Dozen

    Most sent

    68 EURTwelve pieces

    Six people, or one with resolve

    The birthday box. Twelve pieces across at least six flavours, so nobody has to negotiate, plus whichever limited run is on that week — the lemon cheesecake usually. This is the one people send when they want the box itself to be the event.

    • Six flavours or more
    • The current limited run included
    • Wool liner and dry ice
    • Hand-written card
  • The Season

    186 EURTwelve pieces, three times

    One box a month, for three months

    Three dozens, a month apart, and each one is whatever the season actually gave us — raspberry in July, lavender in June, something with quince by October. It works out cheaper than three Dozens and it is the only way to taste flavours that exist for one week.

    • Three deliveries, a month apart
    • Whatever the season is doing
    • Skip or pause any month
    • One card, or three

What is not in the box

No shredded paper, no ribbon, no printed leaflet about our values, no plastic insert holding six pieces in a shape. A frozen box has about thirty hours of cold in it and every gram of decoration is a gram of something that is not insulating. The wool liner is the packaging and the box is the presentation.

What is in there instead: the dessert, the pellets, a card, and a single sheet telling whoever opens it to get the contents into a freezer before they read anything else.

What is in the churn this week

The current range, read from the catalogue. A box is drawn from whatever is in stock on the morning it is packed — so this is a fair picture of what will be inside, and never a promise about a specific flavour.

The card

Copied out by hand onto a card that sits in the lid, above the dry ice rather than beside it, so it arrives dry. Try it below — nothing here is sent anywhere.

Demo only. Nothing on this panel is sent, saved or transmitted anywhere — it is here so you can see how the card is set before you order.

220 characters left of 220. Anything longer stops fitting on the card.

Ordering for a date

Four things worth knowing before you pick a day. The full version of all of this lives on the delivery page.

  1. Pick the day, not the week

    Any working day up to eight weeks out, chosen at checkout. We deliver Tuesday to Friday, because a frozen box should never be sitting in a depot on a Saturday. If you ask for a Saturday we will suggest the Friday and tell you why.

  2. Write the note

    Around two hundred characters, which is about four lines on the card. It is copied out by hand by whoever packs the box, so it will look like a person wrote it, because a person did.

  3. We warn them, not you

    A message goes to the recipient on the morning of delivery with a four-hour window. It says a frozen parcel is coming and does not say what is in it or what it cost.

  4. Four hours, then we try again

    The box will sit in a shaded porch for four hours from the delivery scan. Past that we would rather redeliver the next working day at our cost than let somebody open a warm box with your name on it.

Twenty of them, or fifty

End of year, a launch, a wedding. Volume changes the price and the lead time, and above twenty boxes we will want a conversation about where they are going to be kept between arriving and being handed over.

Trade pricing per box, lead time and what is included at each volume.
QuantityPriceLead timeNotes
1 to 4 boxes68 EUR eachNext working dayOrdered like any other order
5 to 19 boxes61 EUR each3 working daysOne address or nineteen, same price
20 to 49 boxes55 EUR each5 working daysYour own card printed and inserted
50 boxes and above50 EUR each10 working daysWe will ask about the freezer at the other end

Questions

Will they see what it cost?

No. There is no price on the sleeve, no invoice in the box and no total in the delivery message. The receipt goes to you by email and nowhere else.

Can I choose the flavours?

Not in a gift box, and that is deliberate. We pack what came out of the churn that week, which is how the box arrives a few days old instead of a few weeks. If you want specific flavours, order them individually from the catalogue and add a note at checkout — same card, same packing.

Can it go to an office?

Yes, and it is the safest address we ship to as long as somebody is expecting it. Put the recipient name on the first line and the company on the second, and aim for a Tuesday to Thursday — a Friday box in a Friday post room is the one delivery we see go wrong.

What if they are away?

Move the date until the morning of dispatch and it costs nothing. If it has already gone, the courier holds it chilled and tries once more the next working day. Beyond that we refund the order in full rather than pretending the box is still worth eating.

Is there a gift card instead?

Yes, by email or on a printed card sent by letter post, in any amount. It never expires. It is the honest choice if you do not know whether they have freezer space, which is the one thing that actually ruins a frozen gift.